A thorough monitoring of the need and capacity of the GO GEORGE bus service on Route 12 Pacaltsdorp – Garden Route Mall was initiated following the receipt of several complaints.
Upon completion of the investigation, GO GEORGE is confident that the service does allow for sufficient capacity during peak hours. A campaign to inform passengers and employers once again of the morning schedule and the rotation of midi- and minibuses to suit all needs, has been launched on Thursday, 25 August. This will assist passengers to plan their trips so as to be on time for work.
Different size buses run at different times. The minibuses can carry 15 passengers, and the midibuses 78. The reason that certain bus sizes are chosen for certain times, is to allow for not only bus journey time, but also to make allowance for passengers to disembark and walk to their destination, for example the other side of the Mall.
It would appear that the number of morning peak trips are sufficient, at this stage, to distribute passengers and avoid congestion or full buses.
Passengers who experience any problems with schedules or routes, are kindly requested to report such issues to the GO GEORGE Call Centre on 0800 044 044, and not to take it up with the bus drivers who are working according to government-instructed schedules and orders.