You can also phone the Customer Care Call Centre on 0800 044 044 or visit the GO GEORGE Information Kiosk at the interchange in Cradock Street for more information.
As each new set of routes launches, look out for GO GEORGE bus stops. There will eventually be more than 700 bus stops in the George municipal area. Each bus stop has a name and a number.
At the bus stop, you will find a pole collar showing the name and number of the stop, and other routes that also use this stop. Always stand where the driver can see you, as buses will only stop when there is someone waiting to board.
When you board the bus, have the right money for the fare, or present your prepaid single- or multi-journey ticket. Fares are based on distance travelled between where you board the bus and where you get off at your final destination, including transfers. The further you travel, the more you will pay. Most routes fall within the 0-15km distance band, for which the fare is R8.50.
Your ticket will be stamped with the date and time you boarded. Keep your ticket safe so that you can use it for transfers. An ambassador may ask you to produce your ticket. If you can’t do so, you will be required to leave the bus at the next stop.
Take a seat, remembering that priority red seating is reserved for special needs passengers, including the elderly, pregnant women and adults with small children. The buses are designed for seated as well as standing passengers, with enough support for standing passengers to keep balance.
Ensure that items such as prams and shopping bags are safely stowed in the area provided.
Press ‘stop’ to get off at the next bus stop. The bus will only stop if you press the stop button, unless there are people waiting to board the bus.