Customer care hotline

Get ready to use the bus to school this year

Taking the bus to school is a safe and reliable mode of transport for learners.

With the new academic year starting next week, parents’ transport schedules will take on the regular frenzy of dropping off and picking up their children at school. Parents of learners who use the GO GEORGE bus service to get to school are encouraged to help their children get equipped in time.

It is important to get a GO GEORGE Smart Card, load enough trips before schools start, and not wait until they have no trips left before topping up again. The Smart Card should be treated with the same care as any bank card or cash; if it gets lost, trips on the card cannot be refunded or transferred to a new card.

Check expiry date on card

Learners who already have Smart Cards should check the expiry date on the front of the card.
Similar to bank cards, GO GEORGE Smart Cards expire every five years. A batch of cards expired at the end of December 2023. Those with expired cards should buy a new card (R35) before schools start or use another existing card in their possession that is still valid. Trips can be transferred from an expired card to a new or valid existing card.

Smart Cards can be bought at any of the GO GEORGE Smart Card kiosks at the Transport Hub in Cradock Street, Blanco Triangle, Garden Route Mall and Nelson Mandela Boulevard in Thembalethu. Two mobile kiosks are scheduled to rotate service between the Protea terminus in Pacaltsdorp, the Eve bus stop in Rosedale, Cheap Foods in Nelson Mandela Boulevard near the entrance to Parkdene, and the Jonga circle in Thembalethu. Feel free to phone the Call Centre on 0800 044 044 for the exact mobile kiosk location at a specific time.

School route maps

GO GEORGE communication champions will be present at the bus stops near high schools during the first few weeks of the school term to hand out route maps and inform learners about the different routes to school. Unique maps depicting the different options available to school and back home have been created for each school. These maps can also be downloaded from the GO GEORGE website by visiting the School routes page.

Learners are advised to discuss the best boarding time, route and transfers with the champions. In most cases, there will be different options to avoid full buses during peak times.

To request an on-site visit and direct engagement from GO GEORGE, schools are welcome to phone the GO GEORGE Call Centre on 0800 044 044 or send an email to info@gogeorge.org.za.

Latest News

Do not extend your legs or personal belongings into the aisle - this can cause someone to trip and fall.
Do not extend your legs or personal belongings into the aisle - this can cause someone to trip and fall.

Don’t wait until there are no trips left on your GO GEORGE Smart Card. You can top up at any of the GO GEORGE Smart Card kiosks, at a mobile kiosk parked near you, or at more than 100 top-up vendors all over town.

Load More