Customer care hotline

A midi- or standard size bus is not full until all the seats are taken AND full standing capacity has been reached, with the permitted passenger numbers displayed in each bus.

Drivers are obligated to stop at all bus stops on their routes if there are passengers waiting to board. Failure to pick up waiting passengers while the bus has not reached full capacity is inconsiderate, unacceptable and an infringement of the GO GEORGE contract terms. While the Operating Company could incur a penalty should this happen, a failure to fill buses adds to the cost of providing the service, and possibly to the cost of your ticket.

During peak travel demand periods, passengers are encouraged to stand when all seats have been taken. This will help you reach your destination sooner, rather than you waiting for the next bus to arrive.