Customer care hotline

Corona Covid-19 response plan

While understanding that many people do not have any alternative means of transport, GO GEORGE needs to warn passengers that any form of public transport is currently risky and should be avoided if possible. This has been part of President Ramaphosa’s preventative measures announced on Sunday night.

GO GEORGE is taking action to improve hygiene and cleanliness standards on the buses, but you need to take responsibility for your own health and safety as far as possible, please:

  • Do not use public transport if you are sick: your immune system is compromised.
  • Do not use public transport if you can make alternative arrangements.
  • Do not use public transport if not absolutely essential.
  • Try to travel off-peak when fewer people will use the bus.
  • Avoid using cash – it is handled by a long chain of people you do not know.
  • Use your GO GEORGE Smart Card and tap it yourself – do not let anyone else touch it, and tear off your receipt yourself.
  • Cough and sneeze into a tissue or flexed elbow and not into the air on the bus, or while waiting for a bus. Do not leave tissues on the bus, please.
  • Wash your hands regularly, for 20 seconds.
  • Avoid hugging, kissing and greeting people by hand.
  • If you show any suspect symptoms and are concerned about your health, please call the COVID-19 hotline on 0800 029 999 for advice about the steps you need to take.

Thank you for your support and patience during these extraordinary times.

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