Customer care hotline

Where and how to buy your card

ZCard with card

The GO GEORGE Smart Card is replacing paper bus tickets from 15 November 2018. Buying your Smart Card well ahead of the roll-out date will make the change-over easier for all stakeholders, preventing long queues as the day draws near.

Where do I get my Smart Card?

Smart Cards are available at the following card distribution points, seven days a week, from 05:30 – 20:30:

NOTE: Business hours subject to change depending on demand.

  • Smart Card kiosks:

   Next to glass building, York Street

   Transport Hub

   Garden Route Mall

   Blanco Triangle

  • Smart Card mobile vehicles

Leaflets with the fixed schedule of where and when the two mobile vehicles visit the different parts of town is available from all Smart Card kiosks, the Info kiosk at the Hub and GO GEORGE champions, and can also be downloaded from www.gogeorge.org.za.

Monday – Friday, 08:00 – 16:30:

  • Temporary kiosk:

    Pacaltsdorp Community Hall

From 1 November 2018, you will also be able to top up (load trips) at these points, as well as at the Smart Card vendors that do top-ups only.

Remember: You cannot buy your card at a  top-up vendor.

What will my Smart Card cost?

  • Your first Smart Card will cost only R20, including two pre-loaded trips.
  • You will have to show your ID, passport, driver’s licence or birth certificate, or a copy thereof, to ensure that only one card at this price is issued per person.
  • Children from the age of 4 must have their own Smart Cards.
  • People may buy cards for other individuals, for example family members or employees, providing they bring along valid ID documents and register a card for each.
  • If you do not have any official proof of identity, you can still buy an unregistered card at the normal price of R40, with no pre-loaded trips, for as many people as you like. Take note that cards at the normal price will only be sold from 1 November 2018. Until the end of October, only the Smart Cards with two pre-loaded trips (R20) will be sold to people with valid identification.


Smart Card User Guide

A very handy user guide with information about the use of the Smart Card is issued with every card at the time of purchase.  About the same size as the Smart Card when folded up, the guide was designed with a durable hardcover containing a special pocket for safekeeping of your card.

What to do when your card gets lost or stolen, or when it does not scan when you board the bus … it’s all there for quick reference.

The user guides arrived two days after Smart Card sales had commenced. Please drop by the Info Kiosk at the Hub or any Smart Card kiosk or vehicle to get yours now.

Latest News

• Distance travelled since inception: 38 246 603 km
• Bus trips operated since inception: 2 473 683
• Current route network: 33 routes - 142 km
• Passenger trips since inception: 34 798 088
• Average passenger trips per month over the last year: 448 639

Today we celebrate International Day for Older Persons
Let us protect and respect our elderly for the important contribution they have made to our society!

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