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GO GEORGE Smart Card top-ups temporarily available at municipal cashier counters

A cashier counter with the number 5 and a poster that looks like a GO GEORGE Smart Card.
The dedicated GO GEORGE counter in the municipality’s finance hall is manned by GO GEORGE cashiers who know the process and protocol.

The GO GEORGE Smart Card kiosk next to the Civic Centre in York Street was closed at the end of February due to the building having changed owners and the rental agreement for the premises not being renewed.

The top-up and enquiry services previously provided at this kiosk have temporarily moved to the ground floor of the main George municipal building while more permanent facilities are being prepared.

Passengers will have easy access to the dedicated GO GEORGE counter (counter 5) in the finance hall during business hours, 08:00 – 15:30 on weekdays.

Outside of business hours and on Saturday mornings, kiosk services will be provided at a mobile Smart Card kiosk parked in front of the old kiosk premises in York Street. This will be from 06:00 – 08:00 and from 16:00 – 19:00 on weekdays, and Saturdays from 06:00 – 12:00.

Since the demand for service in this area has proved to be very low on Saturday afternoons and on Sundays, the mobile kiosk will not be deployed to this venue at these times.

GO GEORGE is working very hard towards establishing convenient kiosk facilities close to the old venue in order to minimise disruption and inconvenience to passengers.

Wayfinding signage is in place on the pedestrian route from the old kiosk to the municipal building, but anyone feeling uncertain about how to get to the temporary facility can phone the GO GEORGE Call Centre on 0800 044 044.

A minibus with the colours and branding of GO GEORGE, where bus passengers queue at a side window to buy bus trips.
A Smart Card mobile kiosk parked in front of the old kiosk premises in York Street outside of municipal office hours serve passengers from 06:00 until 08:00, and from 16:00 until 19:00 on weekdays and on Saturday mornings.

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