Using the bus service is easy and simple, if you keep a few basic tips in mind.
To indicate to the bus driver that you want to get on his bus, passengers should step forward and raise one hand when they see the relevant bus approaching. It is important to do this in time for the bus to come to a stop. Should you remain seated in the shelter or don’t raise your hand, an approaching driver will assume that you are waiting for another bus that also passes that stop. The bus route and number is dis-played on the digital destination board on the front of all buses.
When you plan your trip – before you go to the bus stop – make sure whether you will need to transfer to another route to reach your desti-nation, and at which stop you should get off to board another bus. Depending on where you are going, it might be necessary to cross the road to a stop on the other side of the street. The information you need to plan your trip is available at the Info Kiosk at the Hub, or on the route maps and timetables pages. Alternatively, you may phone the Call Centre on 0800 044 044.
Your bus ticket should be kept unfolded and dry to register on the ticket validator on the bus. Make sure that you keep it safe and dry in a wallet or handbag – even your ID book should do the trick.